Getting to 'Launch'
Investigating the HR landscape for the contingent workforce
Hatch is a new Australian venture, setting out to build a future of work grounded in social empathy, where people love what they do and care deeply about what world they’re creating.
Their current focus is on creating opportunities for students to do meaningful paid work while they study.
Improve the process between Hatch and HR departments in mid-tier to enterprise-sized companies as they move from 'pilot' (first student employed) to 'launch' (scaling for wider adoption of Hatch within the company).
HR: Human Resources
HM: Hiring Managers
HCM: Human Capital Management
there's an increasing trend towards integrating contingent workers into company's HCMs
integrating Hatch students into these contingent workflows will address HR’s concerns around Hatch creating friction within the workplace and in turn, decrease time from pilot to launch
there's only 4 key questions required to enter a student into an HCM
through feature prioritisation, we developed a strategy to visualise how these 4 questions could be implemented across a short, mid or long term timeline
we created a new user flow that separated the HR and HM flows, whilst also supplying HR with crucial on-boarding information, specific to their needs.
a streamlined insight gathering process, outlining what’s required for Hatch to integrate their students into a partner’s existing HCMs.
reduced dependency between HR Admin partners and Hatch's Customer Success Team at both the mid-tier and enterprise levels.
5. next steps
WHERE TO FROM HERE
standardise collection of information
identify success metrics
broaden appeal by offering a wider range of skills and experience, to include working parents, creatives and the semi-retired workforce.
WHAT I LEARNT ABOUT...
startups offer a greater levels of empowerment, which allowed us to react, respond and pivot (often)
the gig-economy is booming and the HR industry is undergoing a massive evolution
the pace was fast & furious! but it was really exciting having the opportunity to work in such an unfamiliar space